Reviews of SkatePro
Verified Buyer | |
"Son is delighted with these skates. Quick delivery too. Would recommend/use again" | |
Jill Rogers (Derby) | 06/03/2024 |
Verified Buyer | |
"Overall very good service fast delivery and best price that I found will 100% use again thank you" | |
Daniel Turner (Bracknell) | 06/03/2024 |
Verified Buyer | |
"Great helmet at a great price. Really happy with delivery and service from the shop. Thanks" | |
Ben Baxter (Bristol) | 06/03/2024 |
Verified Buyer | |
"Great service & quick delivery, many thanks" | |
John M. (Shaftesbury Dorset) | 05/03/2024 |
Verified Buyer | |
"Mint" | |
Brendan Shannon (Belfast) | 05/03/2024 |
Verified Buyer | |
"XC boots not used as yet but arrived promptly (albeit in a rather deflated box with no packing slip/paperwork). Tracking wasn't straightforward but they arrived on schedule." | |
A. Sellon (Woodbridge) | 05/03/2024 |
Verified Buyer | |
"Fast delivery and very helpful!" | |
Scott Martin (Ipswich) | 04/03/2024 |
Verified Buyer | |
"Poor service unfortunatly. After several emails I got my product 3 weeks late." | |
Grittleton Adventures (Grittleton) | 04/03/2024 |
Reply from SkatePro: Thank you for your review. You have ordered from us on 12/02, by 13/02 your order was shipped and was in delivery to you on 15/02 as we have also informed you in an email from us. Sadly, nobody received the package. On 16/02 the order was in delivery again, with the same outcome- nobody present to collect the parcel. You were informed that you can pick up the order from a specific depot. After not picking the parcel, you have contacted SkatePro on 1/3 to which we have contacted the delivery company to redeliver for the last time which happeed after weekend on the 4/3 - the parcel was delivered to you. It is important to contact us as soon as something seems weird or wrong with your order, as we can try to correct it as soon as you contact us. Sadly, as you have contacted us 2 weeks after ordering, we have helped you only after we knew there was an issue. // Your SkatePro Team ✌ |
Verified Buyer | |
"Great wheels and price" | |
Sam Pascoe (Pelsall) | 04/03/2024 |
Verified Buyer | |
"I ordered, they arrived, awesome 🤩" | |
Christopher John Holmes (Flockton, Wakefield) | 28/02/2024 |
Verified Buyer | |
"Love my snowboard, happy with the smooth delivery" | |
Liam Wright (Newcastle Upon Tyne) | 27/02/2024 |
Verified Buyer | |
"Really disappointed in the customer service. Bought some knee pads from the scooter section. My 13 year old son used these for scootering and within five visits to an indoor skatepark one of the fixing rivets came off the front of each knee pad. Even worse they left behind sharp, twisted metal that he cut his finger on. When I applied for a refund I was told this was wear and tear and the refund was declined. For SkatePro to deem a £39 knee pad dangerously failing within five uses by a child as being normal wear and tear and to decline a refund is unacceptable." | |
PHILIP S. (Darlington) | 27/02/2024 |
Reply from SkatePro: We appreciate your review, Philip. Every product has its lifespan, and seeing how heavily damaged the pads came to be after few uses, it would correspond to the wear and tear of the product, where it was used to its maximum capacity. We have extended a considerate discount on new pads as a compensation for this issue. // Your Team SkatePro 🛹 |
Verified Buyer | |
"Dealing with skatepro was easy it's a shame that parcel force made it hard work in delivering the item." | |
darren rees (Hereford) | 27/02/2024 |
Verified Buyer | |
"Delivered on time product was fantastic quality and a perfect fit" | |
Victoria Eastwood (Kingston upon Hull) | 26/02/2024 |
Verified Buyer | |
"All products received are good. Thank you." | |
Mrs M Moss (Kingsteignton) | 26/02/2024 |
Verified Buyer | |
"Beloved of scooter boys for whom technical specifications are a real clincher, SKATEPRO go above and beyond to deliver the Right Stuff. Highly recommended." | |
guy ker (Charlbury) | 26/02/2024 |
Verified Buyer | |
"Definitely returning customer" | |
E. Morgan (Bournemouth) | 25/02/2024 |
Verified Buyer | |
"Very happy grandson , thank you" | |
Jackie Sharp (Bristol) | 24/02/2024 |
Verified Buyer | |
"Happy with my order. Thank you" | |
Joseph glasscock (Royston) | 22/02/2024 |
Verified Buyer | |
"Great product" | |
jenny messenger (Hamsey) | 21/02/2024 |
Verified Buyer | |
"Everything was good" | |
Lukasz Sroka (Reading) | 21/02/2024 |
Verified Buyer | |
"Bought these skates for my daughter, they are great quality, price is good, so cute design, she loves them and she loves the bag to put her skates in, which is a great price when you buy with the skates x" | |
A. Rosser (Peterhead South and Cruden Ward) | 20/02/2024 |
Verified Buyer | |
"Great quality products! thank you for the prompt delivery! I recommend to everyone!" | |
Bocskai Miklós Zoltán (London) | 20/02/2024 |
Verified Buyer | |
"Lovely skates, well worth the money. My daughter loves them!" | |
denise rawley (London) | 20/02/2024 |
Verified Buyer | |
"Awesome rollerblades and gear." | |
Enita Odogun (Millwall) | 19/02/2024 |
Verified Buyer | |
"Grandson very happy with the bike.. Thankyou" | |
Kelly Gulliver (frome somerset) | 19/02/2024 |
Verified Buyer | |
"Skis came set up with bindings and bag on time as ordered! Small bonus of straps for holding the skis together as well....Many thanks Skatepro for a smooth transaction! Now just need to use them!" | |
Piers Clarkson (SOUTHAMPTON) | 19/02/2024 |
Verified Buyer | |
"Excellent" | |
Liam Dixon (Dalton) | 19/02/2024 |
Verified Buyer | |
"Delivery on time, scooter is great quality. Excellent service." | |
Andrew sykes (Upton) | 18/02/2024 |
Verified Buyer | |
"Good delivery and great product. The thread from the pivot seatpost was sticking out of the packaging though, maybe use a slightly larger box. Seat was undamaged" | |
Doug Gonella (Gosport) | 17/02/2024 |
Verified Buyer | |
"Good service and great product. Delivery on time. Very happy." | |
Rachel S. (Camberley) | 16/02/2024 |
Verified Buyer | |
"100% top notch. Had read a couple of reviews online about delivery delays so was a little bit concerned but in reality my product actually arrived before the expected date! Very happy with the jumper as well. Super pleased that I got it for about 45% cheaper than the original retailer (Burton) sells it for. Easy website to navigate. Great product. Would shop here again without hesitation." | |
Georgina Swinford (Gloucester) | 15/02/2024 |
Verified Buyer | |
"Quick delivery and transaction" | |
Caroline McElhone (Shifnal) | 15/02/2024 |
Verified Buyer | |
"Rim has a deep scratch in it and also the cassette doesn't sound as good as other BSD swerve hubs. You wait ages for delivery, I'll just reach out to local bmx shops next time and pay a little extra. Atleast I will get to see the product I'm buying. Very disappointed." | |
Scott Mcmaster (Milnrow) | 15/02/2024 |
Reply from SkatePro: Hi Scott, thank you for taking your time to give us feedback. Your order arrived in the estimated delivery time, which is 3-5 business days. We're sorry to hear that you're experiencing problems with your product! We will reach out to you in a separate email to look into the issues. ✌ /Your SkatePro Team |
Verified Buyer | |
"Good value, prompt delivery, Happy with both products i bought" | |
Chris C. (Glasgow) | 14/02/2024 |
Verified Buyer | |
"Service & delivery plus skis excellent" | |
Martin Murray (Anderton) | 14/02/2024 |
Verified Buyer | |
"Fast delivery and a great product, bought for my son's birthday, he was really pleased and commented on how comfortable they are." | |
Darren R. (Leeds) | 14/02/2024 |
Verified Buyer | |
"Great service" | |
Stuart F. (Lathom) | 13/02/2024 |
Verified Buyer | |
"Speedy delivery, efficient returns process, skates in great condition. No hesitation in highly recommending. In fact I'm gonna go on Trustpilot and do that now !" | |
Mr Malcolm J Routley (Nottingham) | 13/02/2024 |
Verified Buyer | |
"Just brought them and fitted, so far so good, i would like to get some life time ones" | |
Bogdan Aparcioae (Selby) | 13/02/2024 |
Verified Buyer | |
"Great products as described and fast delivery. Would recommend" | |
Will Troester (Alresford) | 13/02/2024 |
Verified Buyer | |
"All good thanks. Supplied an F-One spare part that is hard to find. Good service" | |
will thorne (Winchester) | 13/02/2024 |
Verified Buyer | |
"Fast and easy, nice one!" | |
steve adams (London) | 13/02/2024 |
Verified Buyer | |
"First class." | |
Al R. (Falmouth) | 13/02/2024 |
Verified Buyer | |
"Splendid" | |
Alex M. (Derby) | 13/02/2024 |
Verified Buyer | |
"Very slow delivery" | |
Alistair Skuse (Portishead) | 12/02/2024 |
Reply from SkatePro: Thank you for your review Alistair. We have informed you over the email about the expected delivery date, and based on the tracking, you received parcel one day before expected delivery day. Unfortunately we do not offer express shipping so you could receive parcels faster. // Your Team SkatePro 📦❤️ |
Verified Buyer | |
"Great Price. Great Delivery Time" | |
Mark Tilston (Fishponds) | 12/02/2024 |
Verified Buyer | |
"Delivery took a little longer than expected, hadn’t realised product dispatched from Denmark. Post office failed to leave delivery info but SkatePro replied very quickly to my email and sorted the issue out promptly." | |
Rachel E. (South Milford) | 12/02/2024 |
Reply from SkatePro: Thank you for your review Rachel. Sometimes there can be issues with delivery, but we are always here to help! Either via email, chat, WhatsApp or over the phone. 😊 // Your Team SkatePro ✌ |
Verified Buyer | |
"Plastic is fraying reminds me of recycle plastic bags and foot is quite uncomfortable sorry to say as boots are cool looking would have sent them back but I have already used them . 10th 2ed 2024 Customer service was very helpful my issue was unfortunate in my case very helpful will consider to buy in the future . Good skates just unfortunately not for me." | |
Leon Bennett (London) | 12/02/2024 |
Reply from SkatePro: Hi Leon, thank you for taking your time to give us feedback. We're sorry to hear that you have experienced problems with your skates! We have already refunded you for the faulty skates. Hopefully, the next skates that you order from us will be much better!✌ /SkatePro Customer Connection Team |
Verified Buyer | |
"Ordered for my daughter’s birthday….she is so pleased with it. Delivery was exactly as advised with good updates from ordering through to delivery." | |
Carly Davis (Gosport) | 11/02/2024 |
Verified Buyer | |
"Skates arrived quickly. Best price compared to others." | |
David Griffiths (Bloxham) | 08/02/2024 |
Verified Buyer | |
"Veey speedy delivery. All goods arrived in excellent quality." | |
Oscar D. (Hemel Hempstead) | 07/02/2024 |
Verified Buyer | |
"Excellent" | |
Doug B. (Wokingham) | 07/02/2024 |
Verified Buyer | |
"Very happy thank you." | |
antony wyeth (Cowes) | 07/02/2024 |
Verified Buyer | |
"All good!" | |
Jerome Cuzol (London) | 07/02/2024 |
Verified Buyer | |
"Amazing skates. So happy with them. Would 100% use skate hut again." | |
Abbie B. (Llay) | 07/02/2024 |
Verified Buyer | |
"My son was over the moon haven’t seen much of him since he’s has the scooter and now fixed the bits he broke best thing my son ever brought from you guys Many thanks Lynn" | |
Lynn Groombridge (Berkhamstead) | 06/02/2024 |
Verified Buyer | |
"great" | |
Sarah Mimran (GATESHEAD) | 05/02/2024 |
Verified Buyer | |
"Skates as ordered and delivered within a week. Thanks" | |
Mrs Katherine Mardle (St Albans) | 05/02/2024 |
Verified Buyer | |
"Great service! I’ll be back :)" | |
Alvaro Lopez (Gospel Oak) | 05/02/2024 |
Verified Buyer | |
"Top quality. Quick delivery. Really happy, thanks very much!" | |
Liz Taylor (West Bridgford) | 05/02/2024 |
Verified Buyer | |
"Great experience shopping with Skatepro. No problems at all deck looks great in my collection." | |
Paul Simpson (Manchester) | 05/02/2024 |
Verified Buyer | |
"had a question for the customer service team at Skatepro, they went above and beyond to help me make sure i was making the correct purchase. you dont get that kind of help from suppliers anymore, they smashed it out of the park." | |
Troy Allen (Lowestoft) | 02/02/2024 |
Verified Buyer | |
"Excellent service, great product. Will use again" | |
Julian T. (Great Bookham and Fetcham) | 01/02/2024 |
Verified Buyer | |
"Arrived promptly, (allow about 4 working days to the UK), well packaged and in perfect condition. I had a follow up question which was dealt with immediately and in fluent English. Thank you" | |
Geraint Whitley (St Albans) | 01/02/2024 |
Verified Buyer | |
"Superb online shop with tons of options to pick from! I’m very happy with my new Hat & Skate shoes. I would like to say please don’t use Parcelforce as they dont have an ETA or any safe space options. Everything on SkatePro’s side was perfect!" | |
Fabian Richardson (Brading) | 31/01/2024 |
Verified Buyer | |
"Great boot needs a bit of breaking in but good first speed boot. Needed longer buckles for my feet." | |
Alex Hale (Caernarfon) | 31/01/2024 |
Verified Buyer | |
"good price great service." | |
jason dickens (Erith) | 31/01/2024 |
Verified Buyer | |
"Packaging was not great! Skate deck was a bit knocked about as was lose with trucks and other bits, box was crushed in delivery. But happy with the gear now all set up." | |
Andy Clark (Sway) | 29/01/2024 |
Reply from SkatePro: Thank you for your review. We're sorry about the issue encountered. We have contacted you to know more about it and to find a solution for you. /SkatePro Team |
Verified Buyer | |
"Fast, easy and efficient shopping experience" | |
Urszula G. (Great Shelford) | 28/01/2024 |
Verified Buyer | |
"Great" | |
Michael F. (London) | 28/01/2024 |
Verified Buyer | |
"10/10, competitive prices and usually have everything you're looking for." | |
Jack Carter (Whitstable) | 26/01/2024 |
Verified Buyer | |
"Really pleased with the new bindings I bought, after much searching they were the most competitively priced, great communication and shipping. Would definitely shop with you guys again. Thank you." | |
Matt Beach (Stonehouse) | 25/01/2024 |
Verified Buyer | |
"Fantastic products, positive shipping experience and responsive and informed customer service" | |
Stephen Rossouw (Burgess Hill) | 25/01/2024 |
Verified Buyer | |
"Massive amount of choice so really easy to find what I wanted at a good price. Thank you!" | |
DAVID S. (Cholsey) | 25/01/2024 |
Verified Buyer | |
"Lovely gloves and well, fit like a glove!! Looking forward to putting them to the test on the slopes so can't comment yet on how they hold up in that department. I'm sure I'll love them!!" | |
Zoe G. (Oldham) | 25/01/2024 |
Verified Buyer | |
"Very easy to deal with and great communication." | |
Marc Peters (Walsall) | 24/01/2024 |
Verified Buyer | |
"Thank you so much, my husband liked the jacket. Thanks on update regards delivery. Will recommend you to my friends and family." | |
Baiba Uldrike (Saint Andrews) | 24/01/2024 |
Verified Buyer | |
"Cannot fault any of the items that I have ordered always arrive perfectly packed great items and great delivery time. I definitely will be back to order more stuff. I’m a happy customer" | |
G. mack (Walton on the naze) | 23/01/2024 |
Verified Buyer | |
"Great skates at a price way better than anywhere else. Delivery was as estimated too" | |
Dan Martin (Canterbury) | 22/01/2024 |
Verified Buyer | |
"Over the moon with the products and prices, only delivery services where unsatisfactory" | |
Finn Kelly (Exmouth) | 22/01/2024 |
Verified Buyer | |
"Great from start to finish. Easy ordering, shipped promptly and arrived from over seas quickly. All items were great.. Very happy kids at home!" | |
MRS H. (Redditch) | 21/01/2024 |
Verified Buyer | |
"Very easy and straight forward. Got my skates delivered a day early witch is a bonus. Would highly recommend SkatePro" | |
ANDREW MCCUNE (Craigavon) | 21/01/2024 |
Verified Buyer | |
"Brilliant service" | |
Johnny crow (Stanhope, bishop Auckland) | 21/01/2024 |
Verified Buyer | |
"Excellent product well described and delivered went smoothly" | |
Thomas Persson (Bradford) | 21/01/2024 |
Verified Buyer | |
"Easy website, items in stock and delivered on time." | |
James woodall (Peel , Isle of Man) | 21/01/2024 |
Verified Buyer | |
"Equipment arrived as expected and easy to fit." | |
A. Gilbert (MELTON MOWBRAY) | 21/01/2024 |
Verified Buyer | |
"My niece was thrilled with the helmet." | |
Mrs S J Millen (North Cadbury) | 19/01/2024 |
Verified Buyer | |
"All ok thanks." | |
Olly Carpendale (Sale) | 19/01/2024 |
Verified Buyer | |
"Love your parts and they are a great price" | |
Lewis Miller (Chester-le-Street) | 18/01/2024 |
Verified Buyer | |
"Good site,best price for the boots I wanted" | |
J. Norbury (Gatley) | 18/01/2024 |
Verified Buyer | |
"The helmet took a few days to arrive. It was packaged well but unfortunately did not fit my grandson. We measured him as instructed on the website and he was a medium. The helmet we ordered was S/M. There was no adjustments on the helmet as shown on the website so hence had to be returned at a high cost in postage." | |
P South (Rochford) | 17/01/2024 |
Reply from SkatePro: Hi, thank you for taking your time to give us feedback. Our shipping time to the UK is 3-5 business days. Your order took 6 working days due to weather conditions, however, it still arrived in the expected delivery time. We're sorry to hear that the helmet didn't fit. Even though our size charts help our customers to find the correct size, bodies can differ in real life and there's a chance that products won't fit. The helmet has only adjustable chin strap and it's indicated that the size is not adjustable. Feel free to use our return service next time, which costs only £5.95 and is significantly less than normal postage fee.✌ / Your SkatePro Team |
Verified Buyer | |
"Great service and delivered on the date advised no hidden costs or delays. Lovely" | |
Damian Dudaniec (Redditch) | 17/01/2024 |
Verified Buyer | |
"I love it!" | |
Edmarcia Vianna Zottel (Watford) | 16/01/2024 |
Verified Buyer | |
"Perfect" | |
Mark Trainor (Lochmaben) | 15/01/2024 |
Verified Buyer | |
"Love the skates. Arrived earlier than expected. Good experience shopping with Skatepro." | |
Juliet King-Malik (Potters Bar) | 12/01/2024 |
Verified Buyer | |
"Great customer service and on hand to answer any questions. 100% use again. Thanks" | |
Stuart Batson (Clevedon Bristol) | 11/01/2024 |
Verified Buyer | |
"Excellent service from SkatePro. Ordered a couple of skate/Scooter helmets. Despatched quickly. Great prices too" | |
Richard Edgar (BEDWORTH) | 11/01/2024 |
Verified Buyer | |
"Great product and made my grandson very happy that he is able to learn new tricks." | |
Mervyn Taylor (Colchester) | 11/01/2024 |
Verified Buyer | |
"Excellent work" | |
Mohsen Karami (Nuneaton) | 11/01/2024 |