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Reviews of SkatePro
 Verified Buyer |
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| "Great products. Excellent prices that are value for money. Great comms on delivery and shopping. Highly recommended. Will be using again" | |
| Gary Trudgett (Wimborne Minster) | 21/07/2023 |
| Verified Buyer |
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| "I have found the grips very comfortable to hold. The wheels are a great colour and run very smoothly and grip very well. I found the website and ordering very easy, also the delivery service was quick an easy." | |
| Master Casey bennett (Ipplepen) | 21/07/2023 |
| Verified Buyer |
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| "Great service very helpful and knowledgeable fast delivery as promised" | |
| ian corfield (ashton under lyne) | 20/07/2023 |
| Verified Buyer |
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| "Great service fast shipping and an overall good experience." | |
| Morgan Mather (Hinckley) | 19/07/2023 |
| Verified Buyer |
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| "100% satisfaction" | |
| Katrina Henniker (Southport) | 18/07/2023 |
| Verified Buyer |
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| "Very good very fast 😎" | |
| Gary G. (Norwich) | 18/07/2023 |
| Verified Buyer |
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| "Happy with everything" | |
| Michael I foster (Hook) | 18/07/2023 |
| Verified Buyer |
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| "The wrist guards are exactly what the boys needed. You have taken a star off because of the length of time it took for them to arrive. Usually stuff from you guys is wayyyy quicker." | |
| Abby Lord (Dunbar and East Linton Ward) | 17/07/2023 |
Reply from SkatePro: Thank you for the review. We're sorry to read the delivery took longer than expected. We can see that the parcel was indeed delivered one day later than the estimated delivery date. Thank you for the 4 stars, we hope to conquer the 5th one next time! /The SkatePro Team 🏒⛸️🎿🛹 |
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| Verified Buyer |
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| "Quick delivery, excellent service!! Thanks" | |
| Joao V. M. S. (Salford) | 17/07/2023 |
| Verified Buyer |
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| "Great service and we'll priced items. Will definitely use again." | |
| Christopher Miles (Hartley Wintney, Hook) | 17/07/2023 |
| Verified Buyer |
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| "Good product at a good price, have used skatepro many times before and always a good service" | |
| Jim Sampford (Crockerton) | 17/07/2023 |
| Verified Buyer |
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| "Excellent service" | |
| Andrew Field (Forton Ward) | 16/07/2023 |
| Verified Buyer |
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| "We bought the ski’s as a birthday present for a friend so have not opened the covering to inspect them. But as there is no damage to the coverings we expect them to be in excellent condition. As for the purchasing and delivery aspect, that was excellent and on that basis I would definitely recommend this company." | |
| Brian Teece (Redcar) | 16/07/2023 |
| Verified Buyer |
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| "Great deals and aspeedy delivery" | |
| Chris Boylett (Basingstoke) | 16/07/2023 |
| Verified Buyer |
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| "100% recommended good communication fast delivery I'm very happy from my order" | |
| Artur truchanowicz (Redditch) | 13/07/2023 |
| Verified Buyer |
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| "They have probably lied about having things in stock. They dispatched my order after 7 days. Nearly 2 weeks passed and my order is not here yet. I was promised 4-5 days. Just say you don’t have it if you don’t have it" | |
| Balazs Salzinger (Oxford) | 13/07/2023 |
Reply from SkatePro: Thank you for your review. We are sorry you were dissatisfied with your delivery experience. We kindly remind you that our products are delivered from Denmark and it takes 3 - 5 working days to be delivered (after they are officially dispatched from our warehouse). It can take 2 - 3 working days for one order to be processed, therefore, packed and shipped your way. Just as the confirmation e-mail states, the estimated delivery date was between: Wednesday 12 Jul - Friday 14 Jul. Your parcel arrived on 14th of June. You are very welcome to return the products and we will help you proceed with the returning process. //SkatePro Team |
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| Verified Buyer |
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| "10/10" | |
| C. borrill (Kingston upon Hull) | 13/07/2023 |
| Verified Buyer |
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| "Prompt delivery. Core knee and elbow pads, just what son needed." | |
| Tamsin Lyons (Beaminster) | 12/07/2023 |
| Verified Buyer |
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| "V. Quick delivery, excellent service." | |
| C. Smith (Winchester) | 12/07/2023 |
| Verified Buyer |
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| "Very quick delivery. Thank you 🙏" | |
| Bobby Lyons (Brighton) | 10/07/2023 |
| Verified Buyer |
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| "Well I loved my custom scooter I wish they could give me something better because I ordered so many custom scooters over the years as for the free gifts I wanted something different instead of t-shirts and glasses" | |
| Liam Hurst (Romford) | 10/07/2023 |
| Verified Buyer |
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| "Brilliant product- arrived on time. Highly recommended x" | |
| Tessa Bartholomew (Walton-On-Thames) | 09/07/2023 |
| Verified Buyer |
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| "Great product" | |
| Dorothy Olu (Cardigan) | 08/07/2023 |
| Verified Buyer |
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| "My grandson loved them 💙" | |
| C. Chapman (South Woodham Ferrers) | 06/07/2023 |
| Verified Buyer |
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| "Great service and great kit" | |
| Toby Foster (Chippenham) | 06/07/2023 |
| Verified Buyer |
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| "Always ace service, and products. 👍" | |
| Hadrian Howard (Macclesfield) | 06/07/2023 |
| Verified Buyer |
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| "Great service and value for money.. Very smooth transaction.." | |
| Barry Craig (Derbyshire) | 05/07/2023 |
| Verified Buyer |
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| "Even when a product had a fault. Skatepro dealt with it quickly and efficiently. No hassle, no stress. Just a few questions a few photos and all resolved. That's what I call service." | |
| Andy Fieldhouse (Edinburgh) | 05/07/2023 |
| Verified Buyer |
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| "Great deal and delivery is quick 🤩" | |
| Matthew H. (Preston) | 04/07/2023 |
| Verified Buyer |
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| "Got a great deal on a new frame, with fast free international delivery. My biggest purchase to date through skatepro, but numerous smaller buys have also been great." | |
| BRIAN P. (Lisburn) | 04/07/2023 |
| Verified Buyer |
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| "Great products at a great price, even better that I could spread the cost with KLARNA. The quality of the products are great. The shipping and delivery were prompt. I would definitely purchase goods here again." | |
| Stacie J. (Cross Hills) | 03/07/2023 |
| Verified Buyer |
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| "Fantastic price and great service. Shipping was prompt and the products arrived in perfect condition and were exactly what I wanted. Had to return items for being too small and the customer service was perfect. An excellent site and I would definitely use again" | |
| Paul Pollock (Newport) | 03/07/2023 |
| Verified Buyer |
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| "Exactly what I wanted" | |
| Barry Pritchard (Kendal) | 03/07/2023 |
| Verified Buyer |
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| "Brilliant will shop again" | |
| Paul Murray (Chichester) | 02/07/2023 |
| Verified Buyer |
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| "Très bon service après vente" | |
| Laura Marie-Thérèse Anki (Bridgwater) | 02/07/2023 |
| Verified Buyer |
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| "Am very pleased with how our transaction was dealt with from start to finish. I now have a very happy child, skating in great quality, great-priced skates. All within a couple of days of ordering. Would definitely use Skatepro in the future and have already recommended your services to many that have asked." | |
| M. Robinson (Stretham) | 02/07/2023 |
| Verified Buyer |
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| "Excellent product and swiftly sent!" | |
| Ryan Polmounter (Newquay) | 01/07/2023 |
| Verified Buyer |
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| "Fast brilliant service brilliant products my grandsons are very happy . Would definitely purchase from here again." | |
| Rose s. (Devon) | 30/06/2023 |
| Verified Buyer |
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| "The delivery was very good, everything arrived in excellent condition and according to the description. It was also the only place I could get the StreetInvaders wheels with color and size that I wanted. What I didn't like a little bit though is delivery price when under £69 and this threshold is quite high. Even if I buy the whole set of wheels, it's still not enough for free delivery. It's also super hard to find extra items to add to the order which would add to £69 and without crossing it too much. I know it's done for marketing and to encourage people to buy more items. But it's not good for long term business with a company (i.e., reputation)" | |
| Maxim K. (LONDON) | 30/06/2023 |
Reply from SkatePro: Thank you for your review!😊 We hope you enjoy your products. We negotiated the best prices with the delivery companies for all around the world. Our products are shipped from Denmark, therefore there has to be a delivery fee for lower costs products. For products with a value between £0-69 the delivery amounts only for £5.95. Hope this information helps. //SkatePro Team |
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| Verified Buyer |
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| "Needed a 170mm crank to fix my boy’s BMX, found one here for a good price. Great service, arrived on time and exactly as described." | |
| Kylie M. (Norwich) | 27/06/2023 |
| Verified Buyer |
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| "Item missing from order. Not sure why i needed to send pictures of the opened parcel to establish the dispatch error. Took to long to resolve via emails/pictures and customer support delays. Mistakes happen, but not very customer centirc." | |
| James Le Carpentier (Beer) | 27/06/2023 |
Reply from SkatePro: Thank you for your feedback. We are sorry to hear that your experience was not a good one. When you receive a package that is missing a product we must determine the cause of the issue. To do this we need to know if the package has any damage and because of that the product may have been lost or on the contrary it has been a mistake on our part and we have not included the product. I can see that we have proceeded to resend the product with a gift for the inconvenience. Again we are sorry for the inconvenience and hope you are enjoying your products. //Skatepro Team |
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| Verified Buyer |
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| "Great Products, Quick Delivery, perfect presents for my daughters birthday." | |
| Tom H. (Gloucester) | 27/06/2023 |
| Verified Buyer |
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| "Great company to buy off. Delivery was prompt, communication was brilliant. Would definitely buy from here again" | |
| Kurt Davies (Redruth) | 26/06/2023 |
| Verified Buyer |
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| "Very good" | |
| Leo lindsay (Ely cambs) | 26/06/2023 |
| Verified Buyer |
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| "I’ve used skatepro for my products before and i’ve never had a problem. For some reason this delivery is taking so long and I never seem to recieve my product after i’ve called in about 5 times and sent around 6 emails back and forth with no real progress. I hope this is a one time thing" | |
| Manuel Ruiz (Kettering) | 26/06/2023 |
Reply from SkatePro: Thank you for your review. We're sorry you encountered this type of issue. We can see that some of our colleagues have been in constant touch with you. In certain cases, it can take a few days to solve this issue with the delivery company, that requires to operate by following a specific procedure. In the meantime, we offered you two different solutions and the order has been reshipped. You're always welcome to contact us at email@skatepro.uk for questions. /The SkatePro Team 🏒⛸️🎿🛹 |
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| Verified Buyer |
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| "Would use again" | |
| Andy gardner (Corbridge) | 25/06/2023 |
| Verified Buyer |
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| "I'm very happy with my board and it came in good time - it was great being able to track the order through all the stages of delivery. I fell off it after about 5 seconds of skating, but I don't think SkatePro are to blame for that... So I would use them again. Perhaps for buying elbow pads." | |
| Andrew Watson (BANGOR) | 22/06/2023 |
| Verified Buyer |
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| "Skates are good but the only issue i have is that i order size 10.5 and received 11 and the brake guard doesn’t fit.Overall i’m satisfied with the product." | |
| Stefan Asaftei (Stanford-le-Hope) | 21/06/2023 |
Reply from SkatePro: Thank you for your review. We're sorry to read you received the wrong size of skates. We can see that one of our colleagues has contacted you to verify this mistake and to find a solution. We apologize for this inconvenience. /The SkatePro Team 🏒⛸️🎿🛹 |
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| Verified Buyer |
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| "Very helpful prior to purchase and quick delivery" | |
| Neil Spanton (Sunderland) | 21/06/2023 |
| Verified Buyer |
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| "Excellent seller, prompt postage, would use again. A+" | |
| Christopher Froom (Bolton) | 21/06/2023 |
| Verified Buyer |
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| "Bike looks great. Brakes are awful. Its been to Halfords twice in the fit week as they dont move freely, bind or stop the bike. Bike is currently unusable." | |
| Andrew phillips (Ton pentre) | 21/06/2023 |
| Verified Buyer |
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| "AVOID LIKE THE PLAGUE. Ordered all the parts I needed for my bike to be fixed, delivery took the piss and wasn't collected from customs in the uk for 4 days due to a "bank holiday and weekend" (even though it arrived nowhere near any bank holiday or weekend) what eventually got delivered was missing pieces. I was told that I had to PURCHASE the missing part/s and there was nothing else that could be done. Will not be using this website again" | |
| Robert Johnson (Harold Hill) | 21/06/2023 |
Reply from SkatePro: Hi Robert, thank you for taking your time to give us feedback. We apologize for your experience with us. The delivery of your parcel took 1 extra business day due to a Danish bank holiday. This affected your order before it was dispatched. This Danish bank holiday has nothing to do with the parcel going through customs in the UK, which does take a few days and it's calculated into our delivery times. However, even though the delivery took one day longer, since we knew this before we dispatched your order, we adjusted the estimated delivery time accordingly. You received this estimated delivery time via email and your parcel was delivered within this time frame. We didn't deliver you a product with missing parts. The wheel you ordered didn't contain the freewheel and we don't indicate it neither in the product description, nor in the product pictures that it does. We apologize that it wasn't clear enough. We offered you the return of the wheel, which you declined. /Your SkatePro Team |
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| Verified Buyer |
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| "Good website Great prices Order tracking" | |
| Faye w. (Porthleven) | 20/06/2023 |
| Verified Buyer |
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| "Great company to deal with. Supportive customer services and delivered on time in full. Would highly recommend." | |
| Decoy BMX Club (Plymouth) | 20/06/2023 |
| Verified Buyer |
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| "Happy with new hat. As expected from the pictures online. Informed of dispatch and delivery. Would buy again from this company." | |
| Catherine L. (Stratford upon avon) | 20/06/2023 |
| Verified Buyer |
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| "Parts arrived quickly, easy to install and daughter very happy with the 'upgraded' performance." | |
| Colin H. (Bicester) | 20/06/2023 |
| Verified Buyer |
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| "Second time I bought from them and after contacting customer services I do not recommend Skatepro anymore. I bought the Doop skates and put them on to adjust them to my size and try them indoors. However because they aren't what I expected I contacted Skatepro to return the skates. They said they would accept the return because I had used them. All I did was fit them to my feet and adjust them to my size and go up and down in my hallway to see if they were ok. This to Skatepro is usage and to me this is not and I should have been allowed to return them. I will not be buying from them again." | |
| James Smart (Gosport) | 20/06/2023 |
Reply from SkatePro: Hi James, thank you for taking your time to give us feedback. We're sorry for your experience with us. The one time you contacted us about the return you clearly stated you used the skates twice, and you didn't mention that you tried them on and more importantly, how you tried them on. If the customer mentions 'usage', then yes, we can't accept the return of used products. If you have only tried the skates on and it was indoors, it's likely that we can accept it. We will contact you for more information via email. /Your SkatePro Team |
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| Verified Buyer |
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| "It’s been great to use the website and great selection. Found deliveries being split up a little annoying." | |
| Ben Ludgate (Liverpool) | 19/06/2023 |
| Verified Buyer |
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| "Love my new rb blank SK skates, only took a week to get to the UK. Will definitely buy from here again" | |
| Mark H. (Newton Aycliffe) | 19/06/2023 |
| Verified Buyer |
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| "Great store with lots of choice. Packed nice and safe and sent in good time" | |
| Glenn Henson (Wisbech) | 19/06/2023 |
| Verified Buyer |
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| "These were the perfect birthday present for my daughters 11th birthday!" | |
| Helen McShane (Royston) | 19/06/2023 |
| Verified Buyer |
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| "Great service. No problems at all." | |
| Danni Day (Swansea) | 18/06/2023 |
| Verified Buyer |
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| "Great peddles and quality service, quick delivery too 👍" | |
| Daniel Rutter (Ipswich) | 18/06/2023 |
| Verified Buyer |
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| "Great 😊" | |
| Karen Scullion (ALEXANDRIA) | 16/06/2023 |
| Verified Buyer |
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| "Very happy easy delivery good quality one very happy son for his birthday" | |
| LISA PHILLIPS (Launceston) | 15/06/2023 |
| Verified Buyer |
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| "Good parts happy with the price" | |
| Al Sims (Port talbot) | 15/06/2023 |
| Verified Buyer |
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| "Arrived quickly. Great skates for my 6 and 7 year old daughters." | |
| joanna williams (West Layton) | 14/06/2023 |
| Verified Buyer |
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| "Arrived on time 👌 slight damage to the box but remade scooter was undamaged. My 10 year old son is happy 😊" | |
| Samantha JOHNSON (March) | 14/06/2023 |
| Verified Buyer |
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| "This is the best engineered Rick sack I’ve ever seen, well worth the money. Perfect for action sports where you use a helmet" | |
| Ian Stocks (Newcastle upon Tyne) | 13/06/2023 |
| Verified Buyer |
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| "Great products at good prices. Quick & reasonable postage. Highly Recommended. A+++" | |
| Leigh H. (March) | 13/06/2023 |
| Verified Buyer |
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| "Brilliant pair! So excited when they arrived. I’ve ordered these after finally getting back into the sport. I always wanted a Roces pair! Exceeded my expectations on every level, so happy! And fast delivery too!" | |
| Paul McNeilage (Letchworth Garden City) | 13/06/2023 |
| Verified Buyer |
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| "Great price and received in sensible time. Cheers" | |
| Dan Goddard (Cheltenham) | 12/06/2023 |
| Verified Buyer |
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| "Good advice online about product and easy to order. Down 1star due to using parcel force which took a week to deliver despite it taking just over a day to get to their depot, including through customs. It’s hardly the end of the world it took longer but hopefully useful feedback about your choice of courier. I note others haven’t had issues so perhaps I was unlucky." | |
| David Birch (Skelton) | 09/06/2023 |
| Verified Buyer |
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| "Didn't receive product but got a full refund and apology" | |
| Nick Harris (Maidstone) | 08/06/2023 |
| Verified Buyer |
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| "Great product, exactly as advertised, the only thing that I would have loved to get in the package is more stickers, maybe next time." | |
| Robert Leonte (Londo) | 08/06/2023 |
| Verified Buyer |
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| "Fab, quick delivery and fantastic product" | |
| MICHELLE WALKER (GLENROTHES) | 07/06/2023 |
| Verified Buyer |
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| "Amazing customer service and quick responses. Will be ordering again" | |
| Nicky Skipsey (Selsey) | 07/06/2023 |
| Verified Buyer |
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| "Cowabunga amazing" | |
| Stephen Carroll (Newcastle) | 06/06/2023 |
| Verified Buyer |
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| "awesome all the parts came on time too" | |
| Kayode Allen-Taylor (London) | 06/06/2023 |
| Verified Buyer |
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| "All good prety quick delivery" | |
| szczepan malczewski (Scarborough) | 06/06/2023 |
| Verified Buyer |
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| "I ordered a starter kit with a board and the protective equipment. It arrived on time (even with the bank holiday). Everything was great quality!" | |
| Jessica M. (Hoddesdon) | 05/06/2023 |
| Verified Buyer |
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| "Good quality item very pleased delivery was a little slow" | |
| Christopher Fletcher (Bacup) | 05/06/2023 |
Reply from SkatePro: Thank you very much for taking the time to leave us a comment. At the time of placing your order you received a message confirming the delivery date and I can see that both orders placed have met the delivery date. In your case, one of the orders was placed during Easter week, in Denmark, where we are located, we are closed for 4 days as it is a bank holiday and this extended the expected delivery date, however this was calculated in the information that was sent in your confirmation email. We look forward to hearing from you if you need anything else and hope you enjoy your products. /Skatepro team |
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| Verified Buyer |
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| "Really pleased with inliners ! Will use SkatePro again for sure My son loves it!!" | |
| Wojciech Majewski (Peterborough) | 05/06/2023 |
| Verified Buyer |
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| "Really pleased with service and product, my son is really happy with his scooter!!" | |
| Gillian Johnston (Lhanbryde) | 04/06/2023 |
| Verified Buyer |
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| "Really pleased with the bars and grips! Will use SkatePro again for sure!" | |
| Phill Brown (Hampton) | 04/06/2023 |
| Verified Buyer |
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| "Good prices, good products and fast delivery." | |
| David Scotchbrook (Leicester) | 04/06/2023 |
| Verified Buyer |
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| "Brilliant service" | |
| Mr Gareth Alcock (Eagle, Swinderby and Witham St. ) | 04/06/2023 |
| Verified Buyer |
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| "Great service and great product!" | |
| Emilian Bartkowicz (Didcot) | 04/06/2023 |
| Verified Buyer |
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| "Fantastic service, order arrived quickly with no issues. Son is very happy with his new kit. Love the extra stickers in aswell. Would definitely order through Skate Pro again" | |
| Rachel C. (Windsor) | 30/05/2023 |
| Verified Buyer |
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| "Top notch product at a great price!" | |
| Heidi Skirrow (Poole) | 30/05/2023 |
| Verified Buyer |
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| "Quality" | |
| tom jones (Northwich) | 30/05/2023 |
| Verified Buyer |
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| "Great skateboard" | |
| Aly Cranston (Culverstone Green) | 30/05/2023 |
| Verified Buyer |
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| "Great little pump - perfect for long trips/expeditions as far smaller than the standard ones. Thanks very much" | |
| Nigel Muir (London) | 30/05/2023 |
| Verified Buyer |
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| "Brill thanks son love the wheels 😊" | |
| Kara harris (Taunton) | 30/05/2023 |
| Verified Buyer |
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| "all products arrived very secure and undamaged" | |
| morgan albrighton (burryport) | 30/05/2023 |
| Verified Buyer |
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| "My grandson loved his new stunt scooter." | |
| Mrs M. M. (Swarthmoor) | 29/05/2023 |
| Verified Buyer |
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| "Excellent service. Already have items in my basket for the next order!! Lol 😆" | |
| JAMES BRASS (Isle Of Arran) | 29/05/2023 |
| Verified Buyer |
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| "Great service, perfect skateboard 🛹 to start my son off" | |
| Duncan cottier (St Albans) | 28/05/2023 |
| Verified Buyer |
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| "Very good quality Very happy with product" | |
| Grant Dye (Guildford) | 27/05/2023 |
| Verified Buyer |
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| "Great quality bag and good size. Easily fits a 10’6” SUP and accessories inside." | |
| Andrew S. (Conisbrough) | 26/05/2023 |
